So here's the deal. We don't offer phone support at this time. It's not that we don't love you and want to chat about fantasy sleepers all day - it's just that we are a small team of elite fantasy athletes and have concluded that we are far more efficient routing questions through email. (Phone calls keep us from what we do best - building badass trophies and shipping your orders-- FAST!) Drop us a line through our Contact Page, you'd be surprised how quick we will get back to you.
Your plaque will be engraved in either a 2 or 3 line format depending on the type of trophy purchased. (We recommend visiting our Plaques page to view photos.) When purchasing a trophy that includes engraving, we will add as many Previous Champions as your league currently has. They can be entered into the "Previous Champion" box using / marks to indicate line breaks. Our standard engraving format is Year/Owner/Team name. PLEASE NOTE WE WILL ENGRAVE EXACTLY AS ENTERED.
(Domestic Only) Orders placed before 7:00am PST will be guaranteed for shipment the same business day. Orders placed after this time may not ship out until the following day. Please note that engraved orders will add 2-3 days of processing time. A tracking number will be provided once your order is processed. USPS Priority Mail should arrive 2-5 business days from time of purchase. FedEx Ground averages around 5-7 business days. If you are in a bind we do offer expedited shipping options, however they are not cheap. Visit our Shipping Page for more details and for information on International Orders.
We are unable to alter the front plate of the original Fantasy Football Championship Belt in anyway. We can however customize the top & bottom banners of our Semi-Custom Championship Belt.
We are unable to customize the Championship Rings at this time. We are working on adding an affordable custom ring option later this season.
That's a big Negative Ghostrider - We operate from a warehouse without a storefront and are busy cranking through orders in the Wonka Factory. (Plus let's be real - gas is like $5 a gallon out here! It is cheaper to ship)
Credit card and order data is encrypted and secured to Level 1 PCI compliance and uses 128 bit SSL certificates to keep order details secure. Short Answer = YES!
Yes. We periodically update our player pool throughout the preseason and will have the latest update date listed directly on the product page
Yes, we would be happy to supply your bar or other business establishment with our kits. Check out our Bulk Draft Kits page for pricing..
After careful consideration, we have concluded that it is best to ship our draft boards delicately folded rather than rolled. We've found that shipping tends to be much faster and more reliable this way. Quite often you will find that other boards shipped in a tube will have your player labels rolled up inside as well. We weren't happy with this method either and ultimately chose the lesser of two evils.
Our draft boards are made from an 80lb High Gloss paper and are not meant to be reused. Once the player labels have adhered to the boards surface, they are not easily removed
Our Refund Policy is simple - if you would like to return your item for any reason, you may do so for up to 15 days from the date item was delivered - no questions asked*. Shipping charges will be refunded at our discretion.
While we understand that the COVID outbreak has caused an unprecedented situation in the sports world, please understand that we will NOT be able to process a refund due to a canceled or postponed season. Our standard 15 day policy will apply.
Please ship your unused item, securely packed in original or comparable box, to our offices at:
11870 Community Rd STE 210
Poway, CA 92064
Once your item is received, your refund will be issued within 3-5 business days. Please contact us at email@example.com before returning item or for any defective item returns.
*Please note we are currently unable to process refunds on any Custom, Engraved Plaques or International Orders.