So here's the deal. We don't offer phone support at this time. It's not that we don't love you and want to chat about fantasy sleepers all day - it's just that we are a small team of elite fantasy athletes and have concluded that we are far more efficient routing questions through email. (Phone calls keep us from what we do best - building badass trophies and shipping your orders-- FAST!) Drop us a line through our Contact Page, you'd be surprised how quick we will get back to you.
Your plaque will be engraved in either a 2 or 3 line format depending on the type of trophy purchased. (We recommend visiting our Plaques page to view photos.) When purchasing a trophy that includes engraving, we will add as many Previous Champions as your league currently has. They can be entered into the "Previous Champion" box using / marks to indicate line breaks. Our standard engraving format is Year/Owner/Team name. PLEASE NOTE WE WILL ENGRAVE EXACTLY AS ENTERED.
(Domestic Only) Orders placed before 7:00am PST will be guaranteed for shipment the same business day. Orders placed after this time may not ship out until the following day. Please note that engraved orders will add 2-3 days of processing time. A tracking number will be provided once your order is processed. USPS Priority Mail should arrive 2-5 business days from time of purchase. FedEx Ground averages around 5-7 business days. If you are in a bind we do offer expedited shipping options, however they are not cheap. Visit our Shipping Page for more details and for information on International Orders.
We are unable to alter the front plate of the original Fantasy Football Championship Belt in anyway. We can however customize the top & bottom banners of our Semi-Custom Championship Belt.
We are unable to customize the Championship Rings at this time. We are working on adding an affordable custom ring option later this season.
That's a big Negative Ghostrider - We operate from a warehouse without a storefront and are busy cranking through orders in the Wonka Factory. (Plus let's be real - gas is like $5 a gallon out here! It is cheaper to ship)
Credit card and order data is encrypted and secured to Level 1 PCI compliance and uses 128 bit SSL certificates to keep order details secure. Short Answer = YES!
Yes. We periodically update our player pool throughout the preseason and will have the latest update date listed directly on the product page
Yes, we would be happy to supply your bar or other business establishment with our kits. Check out our Bulk Draft Kits page for pricing..
After careful consideration, we have concluded that it is best to ship our draft boards delicately folded rather than rolled. We've found that shipping tends to be much faster and more reliable this way. Quite often you will find that other boards shipped in a tube will have your player labels rolled up inside as well. We weren't happy with this method either and ultimately chose the lesser of two evils.
Our draft boards are made from an 80lb High Gloss paper and are not meant to be reused. Once the player labels have adhered to the boards surface, they are not easily removed
Updated Policy for 2020 - With COVID-19 wreaking havoc on the sports world, we are stuck between a rock and a hard spot in regards to our return policy. It has been extremely challenging to forecast our inventory and labor needs with as much uncertainty as we are currently faced with.
As a result, we have temporarily suspended our standard return policy and are no longer accepting returns on ANY orders. Please understand that while we pride ourselves on offering the best customer service in the industry, our small business simply cannot shoulder the risks associated with a canceled season, hostile alien invasion, zombie apocalypse or any other event which might be thrust upon us in 2020.
We expect to revert back to our usual policy next season.
COVID Update: The COVID-19 pandemic has caused significant disruptions to the major carriers estimated delivery times. As a result, we currently CANNOT guarantee delivery dates for ANY orders, especially for international shipments.
By placing an order you acknowledge and accept this risk & agree not to have a meltdown should your package arrive late.
For your convenience, we offer shipping services from both USPS & FedEx. Here is the lowdown of each along with estimated transit times. (Again - see above)***Attention*** Engraved Orders - Please add 2-3 days for processing on top of estimated times listed below
FREE Economy Shipping over $200
We now offer a FREE Economy Shipping option for all DOMESTIC orders over $200!
FREE Economy shipments will be fulfilled by the lowest price carrier and may take longer than either USPS/FedEx options below. Estimated time 5-10 business days
- Priority Mail (US locations) 2-5 business days
- Priority Mail (APO, AK, HI Only) 5-15 business days
Please note that we cannot GUARANTEE a delivery date from the postal service. Those rebels play by their own rules.
- FedEx Ground (US locations) 3-7 BUSINESS DAYS depending on location. We ship from San Diego, so the further away you are, the longer it takes - simple as that.
- FedEx 2 Day Air (US locations) 2 BUSINESS DAYS (orders must be placed before 11:00am PST!) *Engraved orders please add 2-3 days for processing
- FedEx Next Day (US locations) 1 BUSINESS DAYS (orders must be placed before 11:00am PST!) *Engraved orders please add 2-3 days for processing
- Yes - we do ship International! 2-3 WEEKS to most locations - however
- WE CANNOT GUARANTEE DELIVERY TIMES ON INTERNATIONAL ORDERS. Orders can sometimes take up to 30+ days to arrive depending on location. Once your order leaves our warehouse, there is nothing we can do to speed up the process of customs clearance. Plan ahead!
- We can ship with either carrier, but have found that USPS is a much more affordable option. We can also ship FedEx, which is faster and more reliable, however the shipping costs/tariff fees are higher. Please email email@example.com prior to placing order to request.
- If you have not placed an International order before, we strongly encourage you to contact us before placing your order (See next bullet point below)
- Additional tariffs, taxes & other import fees may be due upon delivery and are the responsibility of the customer. No returns, exchanges or refunds can be processed on international orders.